Information and Policies

How long does shipping take?

All products are made to order, and shipping times vary depending on demand. Generally, orders are processed in one week. Shipping time averages 2 days for domestic orders and 10 days for international.

Why isn’t my tracking number working?

Shipping labels are printed in our workshop before going to the post office. If we are handling large volumes, there is often a delay in between.

How do I size one of the bracelets?

The looped end is an adjustable slipknot. Make the loop larger to shorten the bracelet, and vice versa. The bracelet should wrap twice around your wrist.

How can I get in touch with you?

Please send an email to pclarke@capeclasp.com, and please include your name and order number (if applicable). We can generally respond to emails within 24 hours, but may be delayed a day or two if traveling. Either way, we will get back to you!